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Jennifer Krapp

JENNIFER
KRAPP

Restaurant Operations

Jennifer Krapp, a seasoned professional with more than two decades of expertise in the hospitality industry, currently heads restaurant operations for The Indigo Road Hospitality Group. Her journey in fine dining began when she was just 17 years old as a host at Van Gogh’s in Roswell, GA, sparking a lifelong passion for the industry.

Jennifer’s career flourished at California Pizza Kitchen (CPK), where she evolved from a server to a Corporate Trainer and then assistant manager. Her role at CPK not only fueled her love for training and development but also ignited her enthusiasm for travel as she opened stores globally.

Her tenure at the nationally acclaimed Canoe in Atlanta further honed her skills. Starting as a server, she rapidly ascended to a leadership role as Dining Room Director, notably developing their esteemed server training program. This experience solidified her dedication to training, coaching, and strategic planning, mainly designing and branding restaurants from concept to creation.

Expanding her hospitality experience, Jennifer established her own restaurant consulting firm, significantly contributing to the success of the Frog Hollow Dining Group in Augusta, GA, and managing prestigious hospitality events, including the Mercedes Benz compound during the Master’s Golf Tournament.

Now based in Charleston, SC, Jennifer excels in her role with The Indigo Road Hospitality Group leading teams and maintaining the overall standards of dining operations. In this role, Jennifer ensures teams throughout the collection of independent and lodging-based F&B outlets are supported and set up for success in processes, staffing,  implementation and quality execution. Jennifer’s commitment to continuous learning and development is evident in her responsibility for nurturing new talent and maintaining high operational standards.

When not with the teams or on the road visiting locations, Jennifer enjoys culinary explorations, reading business books, and cherishing family moments with her niece and nephew. While she has spent much of her life in Atlanta, she now finds a second home in Charleston, balancing her time between these two vibrant cities.

LEADERSHIP TEAM

STEVE
PALMER

Founder

Jennifer
Dailey

Accounting

Kevin Krapp
Kevin
Krapp

Atlanta Region Operations

Christa
Polinksy

Events & Catering

Katharine Ames
KATHARINE
AMES

PR & Marketing

Jennifer Krapp
JENNIFER
KRAPP

Front of House Operations

Chris Amato Photo
CHRIS
AMATO

Culture

Jeremiah
Bacon

Executive Chef and Partner

Cullen
Wyatt

Restaurant Development

Katharine Ames
SAM
TROTTER

Digital Experience & Marketing

Mark Bolchov Bio Photo
MARK
BOLCHOZ

Italian Operations

Photo of Anne White
ANNE
WHITE

Pastry

Jennifer Krapp
HANNAH
WILSON

Admin

Gabriel Perez
GABRIEL PEREZ

Hotel Operations

Samy
Eltoukhy

Finance

Kimball
brienza

O-Ku Operations

Kelly
Peters

Human Resources

Vonda
Freeman

Wine Programs

Justin Shoener
Justin
Shoener

Restaurant Financial Operations

Kevin G
KEVIN
GETZEWICH

Independent Culinary Concepts

Chef Masa Photo
MASA HAMAYA

O-Ku Culinary